1. Introduction
LBM Solutions values the privacy of every visitor, client, and partner. This Privacy Policy outlines how we collect, use, protect, and manage personal and business-related data through our website and service delivery systems. This policy applies to all users interacting with our platform and using our digital services, including but not limited to blockchain development, mobile applications, websites, and software solutions.
2. Information Collection
We collect information through our website, forms, emails, client meetings, and service interactions. Information falls under the following categories:
- Personal Identifiable Information (PII): This includes name, email, contact number, company name, job title, and location. We use this data to build proper communication and business connections. Each item collected serves a specific purpose.
- Project-Specific Information: This includes details about your app, software, or website requirements. Our team uses this to understand the technical scope. This helps to keep the project clear and aligned with your goal.
- Technical and Usage Data: IP address, browser, operating system, visited pages, session time, and cookies. These details give us insights into how users move through the website. We do not match this with personal identity.
- Communications Data: Emails, chats, call notes, and messages shared through official channels. These records support project progress and reduce confusion. We protect this information like other private data.
We only collect data that is necessary to deliver our services and improve your experience.
3. Purpose of Data Usage
Data collected is used for operational, analytical, legal, and business development purposes:
- Service Fulfillment: Data helps us take requests, start work, share updates, and manage accounts. This gives a smooth flow from the first step to project delivery. You stay informed at each stage.
- Client Communication: We share timelines, support info, bills, and project updates. This keeps things clear and helps you stay aware of the progress. No message is sent without reason.
- Performance Improvement: Data helps us improve our site, fix issues, and follow user patterns. We look at simple numbers, not user identities. No personal tracking takes place.
- Marketing and Outreach: Newsletters, updates, or special offers may reach your inbox. You can choose to stop these at any time. We do not flood emails or send unrelated content.
- Legal Compliance: Data is used to meet tax rules, legal checks, or official requests. We follow laws without storing more than required. Your rights remain in place during all legal steps.
No data is used for unlawful profiling or decision-making.
4. Cookies and Tracking Technologies
Our website uses cookies and related technologies to improve the user experience. These include:
- Session Cookies: These store settings for a short time during your visit. After you leave the page, they get cleared automatically. These cookies do not record private data.
- Persistent Cookies: To retain information like language preferences and login sessions. You can delete them anytime from your browser. These are placed only for ease of use.
- Analytics Tools: We use tools like Google Analytics and Meta Pixel to understand traffic behavior, geographic insights, and content interaction. The tools collect data in a group form. No single person gets tracked.
Users can disable cookies from their browser settings without affecting core site functionalities.
5. Data Sharing and Third Parties
We do not sell, lease, or rent your personal information to third parties. However, in certain scenarios, limited data is shared with third-party partners under strict confidentiality:
- Cloud Storage Providers like AWS or Google Cloud store project data. These systems have strict rules. Only our team gets access to this data.
- Marketing Platforms such as Mailchimp, Meta, or LinkedIn support our client messages. Your email may be used for updates or offers. We never send spam or share contact lists.
- CRM and Project Management Tools are used for project updates and client onboarding. Only trained staff manage these tools. No personal use takes place.
- Compliance Services, such as payment processors, tax auditors, or legal advisors, may view data when rules demand. Contracts hold them to privacy. No misuse can happen through these links.
All partners are contractually obligated to maintain the confidentiality and security of your data.
6. Data Storage and Retention
Your data is stored in secure cloud servers with restricted access. All data transmission is encrypted using SSL protocols. Access is granted only to authorized personnel working on active engagements. Data is retained for as long as needed to fulfill the purpose it was collected for, including:
- Completion of the project
- Legal and accounting requirements
- Ongoing service or maintenance agreements
Redundant data is permanently deleted from our systems during scheduled clean-up cycles.
7. Your Rights as a Data Subject
You retain full control over your personal information. As per GDPR and other privacy frameworks, you have the right to:
- Access Your Data Request a copy of the information stored by us.
- Rectify Errors Correct any inaccurate or outdated details.
- Erase DataRequest deletion of your data, subject to legal constraints.
- Withdraw Consent Revoke any previously given permissions for data use.
- Limit Processing Object to or limit how your data is processed in certain scenarios.
Requests can be made by contacting our Data Protection Officer (DPO) at the address below.
8. International Data Transfers
Our infrastructure may be hosted or backed up across different regions, including servers located in the United States, Europe, or Asia. If your data is processed outside your country, it remains protected under applicable international data protection regulations such as GDPR, and Standard Contractual Clauses are applied where required.
9. Data Security
We follow industry best practices to secure user data. Security measures include:
- Encrypted storage of sensitive data
- Role-based access control (RBAC)
- Periodic vulnerability scans and penetration testing
- Multi-factor authentication for internal systems
- Firewall and intrusion detection systems
Despite strong safeguards, no system is completely immune from breaches. In case of a data breach, you will be notified in accordance with applicable laws.
10. Children’s Privacy
Our services are intended for businesses and individuals aged 18 or older. We do not knowingly collect or store data from children under the age of 18. If you believe that a minor has submitted information to us, please contact us for immediate removal.
11. Policy Updates
This Privacy Policy may be updated from time to time to reflect changes in technology, legal requirements, or business practices. Any changes will be posted on this page along with an updated effective date. You are advised to review this page regularly. Significant changes will be communicated through email or a notification on our website.
12. Contact Us
For questions, feedback, or data-related requests, please reach out to:
+91- 844 844 3318
+1 585 628-1818
+44 7458 081818
